Flavia Maciel from Maringá, Brazil is one of the hardworking students of the Service Excellence for Business Program at the ILAC International College, Vancouver. She had the opportunity to develop more professional skills to become a successful leader full of charisma, enthusiasm and commitment. Today she tells us her story, sharing her experience and tips on completing the program. Flavia’s journey started on March 27th, 2017 when she stepped into her first class at the ILAC International College in Vancouver. 6 months and many experiences later she shares: ”In a few days I’m going back to my country, and the feeling [...]
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On the 13th of February, the HI-Toronto Hostel organized a winter hiring event at The Cavern Bar, 76 Church Street. Candidates had the opportunity to meet face to face with many team members: from front-line staff to general management. 10 students from the SEB program had been selected to participate. “I am not nervous because I’ve had a lot of interviews. I would be excited to work here, you can take the time to communicate with customers and to follow up after by email”, explained Monica Galajdová. She finished her 48-week SEB program in January and applied for the front desk [...]
This February, The Chinese New Year comes into the main building at ILAC International College. In the Service Excellence for Business program, break time rhymes with celebration time. Ambient music attracts our hearing, the delicious pizza smell, definitely appeals to our belly. With Chinese flags hanging on the whiteboards and red envelopes arranged on the desks, the room 405 turns into a celebration of the Chinese New Year, also known as the Spring Festival in China. In many countries, this important traditional occasion is celebrated for 15 days. Yun Chia Kuo and Yuwen Huang are SEB students from Taiwan. For them, [...]
[vc_row row_type=”standard”][vc_column][vc_column_text] On the 27th of January, the Toronto Light Festival takes place at the Distillery District, 55 Mill Street. The Toronto Light Festival is a free light art exhibition and “visual journey“ held at the Distillery District, where visitors will experience a new adventure in the city to lighten up the dark winter days, featuring light artworks from local and international artists. Some of ILAC International College’s students had the chance to work at this event and develop their customer service skills. […]