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Success Story: Flavia Maciel

Flavia Maciel from Maringá, Brazil is one of the hardworking students of the Service Excellence for Business Program at the ILAC International College, Vancouver. She had the opportunity to develop more professional skills to become a successful leader full of charisma, enthusiasm and commitment. Today she tells us her story, sharing her experience and tips on completing the program. Flavia’s journey started on March 27th, 2017 when she stepped into her first class at the ILAC International College in Vancouver. 6 months and many experiences later she shares: ”In a few days I’m going back to my country, and the feeling [...]

Easter Day: May your Easter be egg-cellent! by Marine Gas

This April at ILAC International College, students from the Service Excellence for Business program celebrated Easter with a Bunny surprise. “It is a really good idea, it makes my Easter happier. I feel more at home”, confessed Julia from Brazil, her hands full of chocolate. She received the treats from ILAC International College. Kristina and Laura, the college’s Student Services representatives in charge of making students happy, distributed some delicious candy and chocolate carefully wrapped in a bunny shaped paper. I saw learners and teachers looked at the treats with craving. Ayaka from Japan showed me her empty chocolate egg. She had [...]

Field Trip: Be the actor of your career! by Marine Gas

This March, the Event Planning and Food and Beverage classes of the Service Excellence for Business program went on a Field Trip to TIFF Bell Lightbox. Meeting organizers of TIFF, Toronto International Film Festival, visiting the core of the famous restaurant Luma, and discovering the event space Malaparte, it was an incredible learning experience! Are you an Art lover? Film? Food? Events? TIFF Bell Lightbox is the main place to go. Most students, like me, had never been inside this cultural centre. We were pretty surprised by the immensity and beauty of the place. It occupies an entire city block in [...]

Farewell Party: Goodbye for now! by Marine Gas

An inevitable day finally came, the last day of school for the students who took the 48-week Service Excellence for Business program. Our farewell party occurred at The Quail: A Firkin Pub, located on Yonge Street. A profound, emotional moment… Almost the whole class was sitting around the table. Some of the students were already looking at the billiards. However after our last exam, we were starving. London flags appeared on the menu. Blake Howe, our Leadership teacher, reserved the place. A British pub in Canada invaded by international students. How cosmopolitan it is! Farewell could sound like a sad occasion, [...]

Appreciation Dinner: After theory, comes practice! by Marine Gas

In March, our class of Event Planning in Toronto held an Appreciation Dinner with the help of Ruby Sohi, instructor at ILAC International College. Planning, preparing, and hosting the dinner was part of our class assignment. Believe it or not, it was the best assignment ever! Room 401 at the ILAC International College turned into a reception place for one evening. Saint Patrick’s Day was the theme. All of the decoration was made around this Irish culture. Glasses, cutlery, and napkins were green. Little gold shamrocks, the plant symbol of Ireland, were spread on the centre of the table. Even the [...]

Hi Job: A Day at the HI-Toronto Hostel Recruitment Event by Marine Gas

On the 13th of February, the HI-Toronto Hostel organized a winter hiring event at The Cavern Bar, 76 Church Street. Candidates had the opportunity to meet face to face with many team members: from front-line staff to general management. 10 students from the SEB program had been selected to participate. “I am not nervous because I’ve had a lot of interviews. I would be excited to work here, you can take the time to communicate with customers and to follow up after by email”, explained Monica Galajdová. She finished her 48-week SEB program in January and applied for the front desk [...]

Chinese New Year: A Spring festival in the Canadian Winter by Marine Gas

This February, The Chinese New Year comes into the main building at ILAC International College. In the Service Excellence for Business program, break time rhymes with celebration time. Ambient music attracts our hearing, the delicious pizza smell, definitely appeals to our belly. With Chinese flags hanging on the whiteboards and red envelopes arranged on the desks, the room 405 turns into a celebration of the Chinese New Year, also known as the Spring Festival in China. In many countries, this important traditional occasion is celebrated for 15 days. Yun Chia Kuo and Yuwen Huang are SEB students from Taiwan. For them, [...]

Toronto Light Festival: A Bright Experience by Marine Gas

[vc_row row_type=”standard”][vc_column][vc_column_text] On the 27th of January, the Toronto Light Festival takes place at the Distillery District, 55 Mill Street. The Toronto Light Festival is a free light art exhibition and “visual journey“ held at the Distillery District, where visitors will experience a new adventure in the city to lighten up the dark winter days, featuring light artworks from local and international artists. Some of ILAC International College’s students had the chance to work at this event and develop their customer service skills. […]

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